Reduced Phone in Times for Secretaries

BACK TO MAIN INDEX

Due to workforce shortages and reduced capacity within our secretarial team, the partners and management have taken the decision to reduce their phone in times from immediate effect.

This is to support our hard working and dedicated secretarial team and their wellbeing.

Patients will now be able to speak to their GPs secretary between 2:30pm and 4pm Monday to Friday.

Our Advice to patients given the reduced capacity in the secretarial team:

We ask that patients download the NHS App to be able to do a multitude of things including the ability to view test results (once they’ve been reviewed and filed by the GP), see immunisation history and request repeat medication via the NHS App. From the end of October, patients will also be able to view consultations and hospital letters via the NHS App.

Blood tests can be booked via reception (Option 6 on the phone menu) between 2:30pm and 4:30pm Monday to Friday.

We thank our patients for their understanding and cooperation.

Published: Sep 27, 2023