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YOUR PERSONAL INFORMATION

Amherst Medical Practice - Privacy Policy

 

At Amherst Medical Practice we have a legal duty to explain how we use any personal information we collect about you, as a registered patient at the Practice. Staff at this Practice maintain records about your health and the treatment you receive in electronic and paper format.

 

What information do we collect about you?

We will collect information such as personal details, including name, address, next of kin, records of appointments, visits, telephone calls, your health records, treatment and medications, test results, x-rays, etc. and other relevant information to enable us to deliver effective medical care.

 

How we use your information

Your data is collected for the purpose of providing healthcare services. However, we can disclose this information if it is required by law, if you give consent, or if it is justified in the public interest. The practice may be requested to support research but we will always obtain your consent before sharing your information.
Under the Health and Social Care Act 2012, the care data programme enabled patient data to be collected by the Health and Social Care Information Centre for quality and safety purposes. In addition, it is possible for us to share your data with other healthcare providers in order to provide you with a high level of care.

 

Maintaining confidentiality and accessing your records

We are committed to maintaining confidentiality and protecting the information we hold about you. We adhere to the Data Protection Act 1998), the NHS Codes of Confidentiality and Security, as well as guidance issued by the Information Commissioner’s Office. You have a right to see the information we hold about you, and if you would like to access it, you will need to complete a Subject Access Request (SAR). Please ask at reception for a SAR form and you will be given further information.

 

Risk stratification

Risk stratification is a mechanism used to identify and subsequently manage those patients deemed as being at high risk of requiring urgent or emergency care. Usually this includes patients with long-term conditions such as cancer. Your information is collected by a number of sources, including Amherst Medical Practice. This information is processed electronically and given a risk score which is relayed to your GP, who can then decide on any necessary actions to ensure that you receive the most appropriate care.

 

Invoice validation

If you have received treatment your information may be shared to determine which Clinical Commissioning Group is responsible for paying for your treatment. This information may include your name, address and treatment date. All of this information is held securely and confidentially; it will not be used for any other purpose or shared with any third parties.

 

Opt-outs

Should you wish to opt out of data collection, please contact our practice administrator who will explain how you can opt out. You will need to register a Type 1 opt-out, preventing your information from being shared outside this Practice.

 

What to do if you have any questions

Should you have any questions about our privacy policy or the information we hold about you, you can:

  1. Contact us via email at gp.g82013@nhs.net
  2. Write   to  Amherst   Medical   Practice,   21   St   Botolphs   Road, Sevenoaks, Kent TN13 3AQ
  3. Ask to speak to the practice manager, Wendy Bardell

 

Changes to our privacy policy

We regularly review our privacy policy and any updates will be published on our website, in our newsletter and on posters. This policy is to be reviewed in May, 2019.

 


 

Website Privacy Policy

We are committed to protecting the privacy of all individuals using this website.

This policy explains how we use any personal information we collect from you through this website.

 

Collection of personal information

You can access most of the pages on our website without giving us your personal information. However, you may choose to provide us with your personal information on some pages of the website by completing an on-line form.

By submitting your personal information, you consent to our use of the information as set out in this privacy policy.

 

Use of personal information

We shall use any personal information you give to us, in accordance with this policy, and with any additional statements appearing on forms used for submitting your personal information. We shall not disclose your personal information to any third parties without obtaining your prior consent unless we are required by law to do so. In particular:

We shall use your personal information to administer, and may respond to, your request.

We shall securely store the information you supply together with any response we may provide.

If you contact us regarding the website we may use your details to reply to you. If you make a comment or complaint about other aspects of the service we may use your details to investigate your comments.

 

Website privacy

This website uses https to ensure data is encrypted in transmission. This encryption, known as TLS encryption protocol, allows us to protect your privacy. You can usually verify that the page is encrypted by seeing a small lock symbol in the upper left corner of your browser and the website address is prefixed with https://.

 

Data storage

All data obtained by us is held and used in compliance with the Data Protection Act 2018.

 

Cookie Policy

Please click here to read our Cookie Policy.

 

Links

This website contains links to other sites. We are not responsible for the privacy practices of third parties that run any other websites. Please refer to their own privacy policies for more information.

 

Access to your personal information

You have a right under the Data Protection Act 2018 to ask us to provide you with the information we hold about you and to have any inaccuracies corrected. If you would like to access a copy of your information, please contact the Practice Manager using the following contact details in the heading above.

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