Wearing of Face Masks in Public

Change in rules regarding face coverings

It was announced  that from July 24th 2020 everyone is required to wear a face covering when entering a shop or business.

This is in addition to wearing one on Public Transport which has been mandatory for some time now.

If you feel you are unable to wear a mask for auditory/sensory/breathing reasons, please visit the  Keepsafe website  and download an exemption card for you to show if asked why you are not wearing one.

Please note, it is NOT the responsibility or the role of the Surgery to issue anyone with an exemption letter or certificate. Please visit the website above for more information.

Important information to patients to continue to seek medical help for serious conditions during this COVID-19 pandemic

Advice for parents/guardians of unwell/injured children during this COVID-19 pandemic


Important information about the coronavirus (COVID-19)

Kent and Medway Covid-19 alert level is VERY HIGH (Tier 3)

It is essential that everyone acts to stop the spread of the virus. 

Wash your hands, cover your face, make space. These are the three most effective ways we can all control the spread of the virus.

Remember if you have any coronavirus symptoms; high temperature, a new continuous cough, or a loss or change in your sense of taste or smell, get a free test by calling 119 or book online.

Together, we will control the virus and stop the spread.

Don’t forget, Hands, Face, Space.

Being a tier 3 area means WE MUST:

  • Not mix with other households indoors
  • Only meet people outdoors in open public spaces in groups of up to six
  • Reduce our number of journeys, avoid travel outside the area unless needed
  • Work from home if possible

Full details of all the requirements for Tier 3 are available at:

Please see current NHS advice

**The practice has made a decision to suspend the bookings of ALL GP & NURSE/PARAMEDIC TRIAGE appointments. ALL appointments will be triaged by telephone and video by a clinician first before a decision is made to bring you in. Please ensure we have your correct telephone numbers**

The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases.

The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public.

If you have symptoms associated with coronavirus including a new continuous cough and/or a high temperature or a loss of smell or taste you are advised to stay at home for 7 days.

Please do not book a GP appointment or attend your GP practice.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine.

But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days.

The most up-to-date public guidance is always online at Current NHS Guidance

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do.

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact.

A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines.

Patients can be reassured that their safety is a top priority, and are encouraged to stay up to date with NHS guidance.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

The Covid Recovery Website is a useful website and resource for patients/families managing the recovery having had Covid-19.

Sevenoaks Hospital Blood Testing and Results Service

Mondays & Fridays: 8:00am - 12pm; Tuesdays - Thursdays: 1:30pm - 4pm

The appointments are pre-bookable (booked by the practice) in an effort to further create social distancing and minimise COVID-19 transmission. Each appointment is 10 minutes.

Patients once an appointment has been booked by the practice, are to report to the Sevenoaks Outpatient Department for their appointment. At present, OPD is closed to all other services with the exception of phlebotomy. The automatic doors have been locked so patients will be required to press the doorbell and a receptionist will permit access to the waiting area (a max of two patients will only ever be in the waiting area and they will be segregated to support social distancing). Patients have been asked to attend their appointments wearing a mask or face covering and that patients do not attend too early.

Free Vitamin D for patients who are Clinically Extremely Vulnerable

If you're at high risk (clinically extremely vulnerable) from coronavirus (COVID-19) please sign up to obtain Free Vitamin D medication (if you are not already prescribed this) by clicking on this link: Get vitamin D supplements

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Use Patient Access to order repeat prescriptions and view your medical record.

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

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The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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